This guide will walk you through how to use the Cloudamize Agentless Data Collector including how to add and configure hosts, change credentials to a set of machines, and view any error messages pertaining to your infrastructure. Please contact [email protected] if you have any questions.
Launching the UI
First, you will need to open the Cloudamize Agentless Data Collector. This can be done from the Windows taskbar.
Follow the instructions contained in the above image to open the collector. Once you have clicked Open, you will see the UI.
You will now need to add the hosts which you would like to monitor. You may enter IP addresses individually (10.1.1.2), as a range (10.1.1.2-50), or as a subnet (10.1.4.0/24). You may use any combination of these formats separated by commas. Once the IP addresses have been entered, click Add hosts(s).
This will open another window which will check the WMI connection to each host and report Success or Failure. A summary will be printed at the bottom displaying the number of hosts which succeeded, failed, and were not checked. Hosts will not be checked if Cancel is clicked during the checking process.
If you are having any issues adding hosts, please send the following log file to [email protected] with a description of the errors as reported in the UI:
- C:\Program Files (x86)\CloudamizeAgentlessDC\log_backup.txt
View Error Messages
If the WMI connection fails for any reason, the Status column of the UI will display "Error". You can click on the Show error button to the right of Status to learn more.
Another window will open with more information about the error. Please refer to this page for troubleshooting WMI connection issues. You can review the information in the pop up window and attempt to fix the error, or contact [email protected] for assistance.
You can edit the credentials of a host by clicking the checkbox on the left of the row, and selecting Change Credentials at the bottom of the UI.
The changes made to the credentials will now be displayed in the UI.