Overview

This guide will walk you through how to use the Cloudamize Agentless Data Collector including how to add and configure hosts, change credentials to a set of machines, and view any error messages pertaining to your infrastructure. Please contact helpdesk@cloudamize.com if you have any questions.

 

 

Launching the UI

First, you will need to open the Cloudamize Agentless Data Collector. This can be done from the Windows taskbar.

 

Add and Configure Hosts 

Follow the instructions contained in the above image to open the collector. Once you have clicked Open, you will see the UI.

Adding Hosts

You will now need to add the hosts which you would like to monitor. You may enter IP addresses individually (10.1.1.2), as a range (10.1.1.2-50), or as a subnet (10.1.4.0/24). You may use any combination of these formats separated by commas. Once the IP addresses have been entered, click Add hosts(s).

This will open another window that will check the WMI connection to each host and report Success or Failure. A summary will be printed at the bottom displaying the number of hosts which succeeded, failed, and were not checked. Hosts will not be checked if Cancel is clicked during the checking process.

Adding and updating credentials in bulk

When there are a lot of hosts to add, you can add credentials in bulk by uploading a .csv file containing the following information in this order:

  • IP Address

  • Account Name

  • Password

If you are having any issues adding hosts, please send the following log file to helpdesk@cloudamize.com with a description of the errors as reported in the UI:

  • C:\Program Files (x86)\CloudamizeAgentlessDC\log_backup.txt

 

 

View Error Messages

If the WMI connection fails for any reason, the Status column of the UI will display "Error". You can click on the Show error button to the right of Status to learn more.

 

 

Another window will open with more information about the error. Please refer to this page for troubleshooting WMI connection issues. You can review the information in the pop up window and attempt to fix the error, or contact helpdesk@cloudamize.com for assistance.

 

 

Change Credentials

You can edit the credentials of a host by clicking the checkbox on the left of the row, and selecting Change Credentials at the bottom of the UI.

The changes made to the credentials will now be displayed in the UI.

If the Change Credentials process is running, you will not be able to close the window until the process is stopped by user cancelling the process or the process completes on it’s own.

You can retry credentials without having to open the Change Credentials window

 Deleting a Remote Host

To delete one or more remote hosts, select host(s) and click Delete button and click OK button on the confirmation pop-up window.