Invalid Customer Key

Problem:

• During the installation of the Cloudamize Windows Agent, you see this error:
  

  

Solution:

• Please verify that you entered the correct customer key provided to you on the Cloudamize website registration page, as shown in the screenshot below.
  

  

  
  
  Steps to install the Windows agent:
  
  Step 1: Log in to the console portal https://console.cloudamize.com/#/login and click on the Discover tab under the home page, as shown below
  

  

  
  Step 2: Then, click on the Setup button and select Windows under Agent Setup, as shown in the screenshot below. Next, click the download button for the Cloudamize Windows installer.
  
  

  

• If you are still not able to connect after going through these steps, please contact helpdesk@cloudamize.com for further assistance.