Problem:
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During the installation of the Cloudamize Windows Agent, you see this error:
Solution:
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If you are installing from the command line, please check that the command line does not include an extra ".\" in front of the installer filename:
msiexec /i .\CloudamizeAgent.msi customerkey= "Your Customer Key" /qn
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If you are experiencing the same problem, please re-download the installer and go through the installation steps.
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If you are still seeing the same error message, or you are not able to see your machines in the list of available machines on the Cloudamize webpage:
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Please contact helpdesk@cloudamize.com for further assistance.
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Please run the following command and send the installation log file ( install_log.txt ) to helpdesk@cloudamize.com.
msiexec /i CloudamizeAgent.msi CUSTOMERKEY="<your_key>" /l*v install_log.txt
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If you have any queries, please get in touch with the helpdesk via our Helpdesk Portal or by email at helpdesk@cloudamize.com.