Cloudamize Knowledgebase Guides Installation & Troubleshooting Agent Windows Windows Agent - Troubleshooting Current: Invalid File or Wrong Installation Path Invalid File or Wrong Installation Path Problem:During the installation of the Cloudamize Windows Agent, you see this error:Solution:If you are installing from the command line please check that the command line does not include an extra ".\" in front of the installer filename: msiexec /i <Name of the downloaded .msi> customerkey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx /qn TEXT If you are experiencing the same problem please re-download the installer and go through the installation steps.If you are still seeing the same error message, or you are not able to see your machines in the list of available machines on the Cloudamize webpage:Please contact support@cloudamize.com for further assistance.Please run the following command and send the installation log file ( install_log.txt ) to support@cloudamize.com. msiexec /i Cloudamize-Windows-Agent.msi customerkey=xxxxxxxxxx /qn /lvx* install_log.txt TEXT ×