Overview
The VMWare Setup page contains all the tools you need to connect your vCenter to the Cloudamize data collection endpoint to analyze any servers it manages.
The VMWare setup can now be accessed by navigating through the steps mentioned below-
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As soon as the user is logged into the console, it lands with the below page and click on the discover Icon as shown in the screenshot below and then → Setup → VMware Setup
This article describes the page and its functions below.
Add vCenter
The Add vCenter button can be clicked any time prior to starting data collection to add and configure a new vCenter using the below form:
A link to our KB article on setting up vCenters on Cloudamize can be found here.
The button becomes disabled once you have started data collection, so if you have any issues with this please contact the helpdesk team.
Actions
Clicking the three dots to the right of the vCenter will bring up the action menu:
From here you can edit the vCenter configuration, delete the vCenter from the Cloudamize interface, or download the Cloudamize vCenter Proxy to install and configure. See our KB article for details of the proxy setup.
Deleting a vCenter will prompt for confirmation, as data is non-recoverable once deleted:
Status
The page shows the current status of any vCenters that have been configured:
The reported performance level is indicated. This is relevant when collecting historical data for building recommendations (level 3 or 4 is required; otherwise, only data captured during the collection period is used).
The current status of the connection to the vCenter is also displayed, along with any error messages. Debugging information can be found in the vCenter section of our KB.
Understanding status icons
Hover over a status icon to see more detail in a tooltip.
|
Status |
Meaning |
|---|---|
|
Connected |
The vCenter is connected and inventory is visible. |
|
Needs attention |
Action is needed. This includes a connection that is still pending and a vCenter where no inventory is visible. Hover over the warning icon for details. |
|
Not connected |
Cloudamize cannot connect to the vCenter. |
|
Unknown status |
The status could not be determined. |
vCenter shows “Needs attention” because no inventory is visible
Cloudamize detects vCenter accounts that can log in but cannot see any usable inventory. This most often happens when the Read-only role is assigned without Propagate to children enabled. Previously, these vCenters continued to show as Connected.
When this is detected, the vCenter is marked Needs attention. Hover over the warning icon to see a message naming the object or permission to fix.
To resolve it:
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In vCenter, assign the Read-only role to the Cloudamize account on the vCenter root object (or the object named in the message), with Propagate to children enabled. Debugging information related to vCenter Read-Only User Permissions for Cloudamize can be found in our Troubleshooting vCenter Read-Only User Permissions for Cloudamize
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In Cloudamize, click Refresh, wait a few minutes, and reload the page.
The status returns to Connected automatically once inventory is visible. A vCenter that is genuinely empty is not flagged.
If the issue persists, see our KB article’s vCenter Accessibility Issues and Invalid Login Information for more debugging information
Next to the current status indicator is a refresh button that will re-check the connection and update the status on demand. After you click Refresh, the vCenter may briefly show Connected before the status updates in the background.
If you have any queries, please get in touch with the helpdesk via our Helpdesk Portal or by email at helpdesk@cloudamize.com.